Case Studies

Pipe Works Services received a call from a frequent customer in Summit, NJ with excessive water build-up in the basement of a dentist's office.

A new customer contacted Pipe Works Services because his air conditioning was not working. The Pipe Works Services technician ran into a slight problem with the coil being frozen. Jimmy turned the unit on and hooked up measuring equipment and found the system running low on charge. Jimmy advised the homeowner of charging with and without sealant. The homeowner chose to charge with sealant. This measure didn't work, and the customer called a few weeks later and stated that it wasn't working correctly. Pipe Works Services technician Zach was then dispatched and confirmed the leak was somewhere in the coil and could not be repaired properly without high energy loss from the leak. so, an option for a new air conditioning system was presented. We installed a 3.5 Ton Armstrong Air Conditioning with air handler and Aprilaire thermostat. This customer was happy with our service and now receives nice cool air in the summertime! Our service manager Mike T. was able to provide an estimate for the new HVAC system.

A resident in Mountain Lakes called Pipe Works Services about her 17-year-old system not working correctly. The condenser was kicking on, but it was not fully functional. Our HVAC technician Matt arrived and diagnosed it would be best to get a new system.

The customer called in looking to get a permanent solution for the chill they could feel coming from the attic.

An existing customer in Morris Plains, NJ called Pipe Works Services requesting her annual PSA inspection and maintenance on her air conditioning system. She came home a few days before her scheduled visit and her A/C wasn't working at all.

A new customer in Summit, NJ called Pipe Works Services and said the drip tray underneath her unit was full and also extremely clogged. There was about 3" of water in the overflow pan in the attic and no overflow safety switch. The refrigerant pressures were also a bit high.

The customer called in looking for options to better condition the water coming into their home.

The customer called in looking to get a permanent solution for the chill they could feel coming from the attic.

An existing customer in Basking Ridge, NJ called Pipe Works Services and said that his air conditioning is not working. He also said he smelled a bit of a burning smell outside near his condenser.

Customer called into Pipe Works Services after noticing the floor above his crawlspace was getting rather cold when the temperatures dropped.

The customer called after noticing on really cold days there was a major draft coming from the crawlspace

A resident in Succasunna, NJ contacted Pipe Works Services about ductless Mitsubishi air conditioning. She had some small wall-mounted units and was looking for a more efficient way to cool her home