A new customer called Pipe Works Services in January with no heat. The unit was making a noise and smelled like rubber when in use. She also told Pipe Works Services senior technician Lloyd that her A/C freezes both in the summer and winter. We fixed her issues, but she wanted an estimate for a new system in the springtime. We came out at the end of May and Installed a new Lennox A/C System and Rheem Hot Water Heater.