The homeowner was experiencing frequent clogs and backups in her home. Our System Design Specialist went to the home to perform a video camera inspection of the line. Upon viewing the interior of the sewer line, we discovered major rust and tree root infiltration in the line. Our technicians had to make a small dig outside the home because there was no clean-out access inside the basement. They cut out one section of the pipe to perform a scouring and hydro jetting inside the line. Due to tree root infiltration, there were many cracks in the line and they opted to perform a pipe lining instead of a huge dig to replace the entire line.