Customer called in after going downstairs and seeing the water heater leaking from the top. Our plumber Dwight came out same day to diagnose what was wrong. After going of the issue and the repair versus replacement options, the customer knew they were going to get anymore time from there already 12 year old water heater. Dwight advised the customer replacement was their best option. He was able to install a new Rheem water heater within a matter of hours. Customer had hot water later that night .