A new customer in New Brunswick, NJ called Pipe Works Services with a low water pressure problem. Other companies informed them of a possible replacement of the water line. Pipe Works Services Senior Technician Lloyd was on the scene to provided an estimate to replace the water line. The customer choose us to replace the water line so technicians Jonny, Nick, Malik, and Washington used the bullet process to create a underground trench. They shot the bullet from the basement towards the street and replaced the water line. Since the water line was repaired, pressure was regulated going from the street to the house and they were able to save money on their bills.